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Warranty & Policy

Confidence backed by quality, care, and professional support.

Confidence backed by quality, care and professional support.

Warranty Support

Our Warranty

Every Addie Beauty instrument is created with precision, professional use and long-term performance in mind.

Our warranty policy is designed to provide confidence while clearly defining the conditions under which warranty support applies.

01 — Warranty Coverage

Warranty coverage applies to eligible manufacturing defects that occur under normal and intended use.

  • Repair
  • Refurbishment
  • Replacement where applicable
  • Professional sharpening or adjustment where applicable

02 — What the Warranty Covers

  • Manufacturing defects
  • Material defects
  • Functional defects resulting from manufacturing
  • Issues occurring under normal professional use

03 — Warranty Exclusions

Incorrect or improper use
Accidental damage or impact
Unauthorised modification or repair
Incorrect cleaning or sterilisation
Corrosion caused by improper care
Normal wear and tear

04 — Professional Sharpening & Refurbishment

Precision instruments require professional care. Where applicable, Addie Beauty may offer sharpening, adjustment or refurbishment services to help restore instrument performance.

Service availability may vary depending on the product.

Professional Sharpening

05 — Warranty Claims

Customers may be asked to provide:

  • Product information
  • Proof of purchase where applicable
  • Description of the issue
  • Photographs or supporting information when requested

06 — Product Specifications

Product specifications may change as part of continuous product development. Addie Beauty reserves the right to improve, modify or update products while maintaining their intended professional performance.

Our Promise

Made with precision. Supported with care.

Our Private Label Process

01

CONSULTATION

We understand your brand needs

02

DESIGN & DEVELOPMENT

Concept to custom design

03

SAMPLING

Precision sampling for your approval

04

MANUFACTURING

Expertly crafted with strict quality control

05

PACKAGING & BRANDING

Custom packaging with your identity

06

GLOBAL DELIVERY

On-time delivery worldwide